Shipment Policy

Effective Date: January 3, 2025

Thank you for choosing ZoomRapic for your shopping needs! We aim to provide you with the best experience possible. Please read our shipment policy below for detailed information on our shipping procedures.

Shipping Locations

We currently offer shipping within the United States and internationally. Shipping rates and delivery times may vary depending on the destination.

Order Processing Time

All orders are processed within 1–2 business days, excluding weekends and holidays. Please note that during peak seasons or promotional periods, processing times may be extended.

Shipping Methods and Delivery Times

We offer various shipping methods for your convenience:

  • Standard Shipping: 5–7 business days
  • Expedited Shipping: 2–3 business days
  • Express Shipping: 1–2 business days

Delivery times are estimates and may vary based on location, shipping carrier, and external factors like weather conditions.

Shipping Charges

Shipping charges are calculated at checkout based on the size, weight, and destination of your order. The shipping cost will be clearly displayed before you complete your purchase.

International Shipping

International shipping is available, and charges will be calculated during checkout. Please note that customs duties and taxes may apply, depending on the country of destination. These fees are the responsibility of the customer.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the carrier’s website.

Address Accuracy

Please ensure that your shipping address is correct and complete to avoid delays. ZoomRapic is not responsible for delays or lost shipments due to incorrect or incomplete address information provided by the customer.

Damaged or Lost Shipments

In the rare event that your order is damaged or lost during transit, please contact our customer service team immediately at info@zoomrapic.net. We will work with the carrier to resolve the issue promptly.

Contact Us

If you have any questions about our shipment policy or need assistance with your order, please feel free to contact us:

  • Email: info@zoomrapic.net
  • Phone: (530) 722-0314
  • Address: 3085 Carson Dr, Redding, California (CA), 96003