Zoomrapi Christmas Store Sales Policy

Effective: January 3, 2025

Welcome to Zoomrapi Christmas Store, your premier destination for Christmas-themed products! This Sales Policy outlines the terms and conditions governing purchases made at our store, located at 3085 Carson Dr, Redding, CA 96003, or through our official website, zoomrapic.net. By shopping with us, you agree to the following terms, designed to ensure a seamless and enjoyable experience for all our valued customers.

For any questions, please contact us at (530) 722-0314 or via email at info@zoomrapic.net.

1. Pricing and Payment Terms

  • Transparent Pricing:
    All prices listed on our website and in-store are final and inclusive of applicable taxes unless stated otherwise. Any discounts or promotions will be clearly indicated during checkout or on the product page.

  • Currency:
    All transactions are processed in U.S. dollars (USD).

  • Accepted Payment Methods:
    We accept a variety of payment methods to ensure convenience:

    • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
    • Online Payment Platforms (PayPal)
    • Gift Cards and Store Credit (for in-store purchases)

  • Payment Security:
    Zoomrapi Christmas Store is committed to ensuring the security of your financial information. Our online transactions are encrypted using SSL (Secure Socket Layer) technology. For additional information, please visit our Privacy Policy.

2. Shipping and Delivery

  • Shipping Areas:
    We currently ship nationwide across the U.S. International shipping options are not available at this time.

  • Processing Time:
    Orders are typically processed within 1–2 business days after confirmation. During peak holiday seasons, processing may take up to 3 business days.

  • Delivery Time:
    Standard shipping usually takes 5–7 business days. Expedited shipping options are available for an additional fee and deliver within 2–3 business days.

  • Shipping Fees:

    • Free standard shipping on orders above $75.
    • For orders below $75, shipping costs vary based on weight and destination.

  • Tracking Your Order:
    Once your order is shipped, you will receive a tracking number via email to monitor its status.

For detailed shipping rates and policies, visit our Shipping Policy.

3. Returns and Refunds

  • Return Eligibility:
    Products must be returned within 30 days of purchase. To qualify for a return or exchange:

    • The item must be unused, undamaged, and in its original packaging.
    • Proof of purchase (receipt or order confirmation) is required.

  • Non-Returnable Items:
    Personalized products, gift cards, and clearance items are not eligible for returns.

  • Refund Processing:
    Refunds will be issued to the original payment method within 7–10 business days after the returned item is inspected and approved.

  • Return Shipping:
    Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

For step-by-step instructions, read our Return and Refund Policy.

4. Promotions and Discounts

  • Seasonal Sales:
    We offer exclusive holiday promotions, including discounts on selected items and free shipping for qualifying orders.

  • Promo Codes:
    Promo codes must be applied during checkout and cannot be used retroactively. Each promo code is subject to its own terms and expiration date.

  • Bulk Orders:
    Discounts for bulk purchases are available for corporate gifting or special events. Contact info@zoomrapic.net for personalized assistance.

Stay updated on all promotions by subscribing to our newsletter at zoomrapic.net.

5. Product Availability and Backorders

  • Inventory Updates:
    While we strive to keep our inventory accurate, some high-demand products may occasionally sell out. Availability will be updated in real time on our website.

  • Backorders:
    If an item is temporarily unavailable, you will have the option to place a backorder. Estimated restock dates will be provided, and you will receive updates via email.

6. Customer Support

  • Dedicated Assistance:
    Our customer service team is here to make your shopping experience enjoyable. Whether you need product recommendations, assistance with orders, or help resolving issues, we are available via:
    • Phone: (530) 722-0314
    • Email: info@zoomrapic.net
    • In-Store Visits: Drop by our Redding location at 3085 Carson Dr.

7. Policy Updates

This Sales Policy is effective as of December 5, 2024. We reserve the right to update or modify this policy at any time to reflect changes in our business operations or legal requirements. Updates will be posted on zoomrapic.net.

8. Additional Information

For more details on our commitment to customer satisfaction and ethical business practices, explore these policies:

Thank You for Choosing Zoomrapi Christmas Store

We appreciate your trust in Zoomrapi Christmas Store and are delighted to be part of your holiday celebrations. From sparkling ornaments to cozy Christmas apparel, we aim to bring the spirit of the season to life with every purchase. Visit us in-store or online at zoomrapic.net to explore our enchanting collections. Happy Holidays!