Payment Policy
Effective January 3, 2025
At ZoomRapic, we strive to provide a smooth and secure payment experience for all our customers. Below are the details of our Payment Policy, effective January 3, 2025:
1. Accepted Payment Methods
We accept the following secure payment methods for all transactions:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover.
- PayPal: Secure and convenient for online payments.
- Bank Transfer: Available for large orders or custom requests.
- Gift Cards/Store Credit: We accept ZoomRapic gift cards or store credits if applicable.
All payments are processed securely using SSL encryption technology to safeguard your sensitive information.
2. Payment Security
We prioritize your security. All transactions on our site are processed through encrypted, secure payment gateways. We do not share your personal or payment information with third parties except when necessary for transaction processing.
3. Authorization
Payments are subject to verification and authorization by the payment provider. If there is an issue with your payment (e.g., insufficient funds or card declines), your order may be held until the issue is resolved. Please ensure that your payment information is accurate and up to date.
4. Sales Tax
Sales tax will be calculated based on your shipping address and will be added to your total at checkout. The exact amount will be displayed before you confirm your purchase.
5. Refund Policy
If you need to return an item, ZoomRapic will issue a refund to the original payment method after the return is processed. Refunds typically take 5-7 business days to reflect in your account.
ZoomRapic – Shipment Policy (Effective January 3, 2025)
ZoomRapic aims to provide fast and reliable shipping for all our customers. Below are the details of our Shipment Policy, effective January 3, 2025:
1. Processing Time
All orders are processed within 1-2 business days. Orders placed after 5:00 PM (local time) will be processed on the next business day. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods
We offer various shipping options, including:
- Standard Shipping: Typically arrives in 3-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
- Overnight Shipping: Available for next-day delivery.
You can select your preferred shipping method at checkout.
3. Shipping Costs
Shipping costs are calculated based on your shipping address and the selected shipping method. Free shipping may be available for orders over a certain amount or during special promotions. Please check during checkout for any applicable offers.
4. Order Tracking
Once your order has shipped, you will receive a tracking number by email to track the progress of your package.
5. Shipping Address
Please ensure that your shipping address is correct. We are not responsible for delays or issues caused by incorrect or incomplete addresses. If you need to update your address, please contact us as soon as possible at info@zoomrapic.net.
6. Lost or Damaged Shipments
In the event of a lost or damaged shipment, please contact us within 7 days of receiving your order. We will work with the carrier to resolve the issue, whether by issuing a replacement or a refund.
7. International Shipping
Currently, we only offer shipping within the United States. For international shipping inquiries, please contact our customer service team.
8. Shipping Holidays
Please note that shipping may be delayed during holidays or adverse weather conditions. Check with the carrier for any updates.